Leader in IP and Digital Telephony Solutions

Vertical is a leading provider of telephony systems and applications to business customers worldwide.  With a focus on delivering application-rich, affordable VoIP systems to small and medium businesses, Vertical is an innovator in delivering high-value voice applications that enable businesses to be more productive and dramatically reduce costs.  Vertical is strategic partners with LG-Nortel, a world leading provider of telecommunications technology, who is both a shareholder as well a product development and manufacturing partner to Vertical.  Vertical is headquartered in Cambridge, MA.

About Vertical - A Long History of Market Leadership and Innovation

The strength of Vertical is the sum of its many parts (Comdial, Vodavi, Artisoft and Vertical Networks). Together we have a history of industry leadership and a proud legacy that goes back over 100 years to the beginning of telephony itself. Vertical was created through the combination of Comdial Corporation, Vodavi Technologies, Artisoft and Vertical Networks, beginning in 2004. Vertical benefits from of an exceptional partner channel with long experience in telephony and a large customer base across North America and in International markets.

Proven Products

The unique strengths of the organization and its partnerships enable Vertical to offer a complete range of high-value, industry-leading business communications solutions. Implicit in the total offering is a well-defined migration path that allows customers to cost-effectively adapt and expand their communications infrastructure as they grow.

The unique strengths of the organization and its partnerships enable Vertical to offer a complete range of high-value, industry-leading business communications solutions. Implicit in the total offering is a well-defined migration path that allows customers to cost-effectively adapt and expand their communications infrastructure as they grow.

Received Technology Marketing Corporation’s (TMC®) Unified Communications magazine 2007 Product of the Year Award. Wave IP 2500 addresses collaborative communications requirements and delivers a single, unified solution that streamlines and speeds the delivery of all forms of communications within a dispersed business environment. Wave’s extensive portfolio of built-in, ready-to-run customer service and productivity applications supports employees located throughout the entire network; regardless if the employee is a remote worker, road warrior or desk worker. Vertical Wave IP 2500™ is the industry’s first comprehensive IP PBX with the unique Applications Inside™ architecture. Cost-sensitive SMB customers as well as larger organizations can dramatically enhance their business communications, increase productivity as well as simplify their communications infrastructure with a single integrated system. Scalable from 10 to 350 users on one system, with its broad support of endpoints - including IP, Digital, analog and more - Wave provides customers with the flexibility to support all users whether they're working at headquarters, in a branch office, at home, or on the road.

Introduced in early 2008, and a winner of a TMC Labs Innovation Award, simplifies VoIP, providing a compelling business proposition for small business customers looking for an affordable but highly advanced phone system. Offering unsurpassed flexibility in delivering both traditional and IP telephony, SBX IP 320 includes a host of advanced features –desktop integration, softphone, networking over IP, and remote management – all contributing factors to its immediate marketplace success. Vertical’s SBX IP 320 gives single- and multi-location small businesses access to the advantages of a big company PBX including a rich feature set, robust telephony applications, and significant flexibility and cost-savings associated with VoIP. SBX IP 320 includes integrated voicemail/auto attendant, CTI, conferencing, and supports a range of wired and wireless IP phones, soft phones and digital phones in a single system. The system can accommodate up to 32 users and multiple sites, so you enjoy pay-as-you-grow scalability. The Vertical SBX IP 320 was developed in partnership with LG-Nortel, a world leader in telecommunications. With thousands of systems sold worldwide, this communications system has a proven track record.

Products offer small to large size organizations affordable solutions for increasingly mobile communications requirements. The StarPlus STS™ key system is a market leader in digital telephony solutions for small businesses. The XTS-IP™ converged telephony system scales from small to medium sized businesses and supports both traditional digital and VoIP communications.

Products offer small to large size organizations affordable, reliable telephony solutions. The DX-120 system is key system designed for smaller organizations and provides sophisticated telecommunications features in an affordable, easy-to-use and scalable solution. The FX II and MP5000 systems are converged PBX systems that address the needs of medium-sized organizations that require flexible, scalable and reliable telephony solutions with VoIP capabilities.

Empowers professionals in SMB organizations to work much more productively. It offers desktop GUI applications enabling call control features on the desktop for easy drag-and-drop and mouse-click call handling. For contact center applications, TeleVantage includes advanced call handling features that maximize the value of every call.